Acronym: MEDINF

Contract Number: ESTLATRUS/3.1./ELRI-064/2011/02

Beneficiary: Estonian Advice Centres

Beneficiary Address: Estonian Advice Centres

Country: Estonia

Region: North-East Estonia

Project Location: North-East Estonia, St. Petersburg City, St. Petersburg City, Pskov Region

Start Date: 01.01.2012

Project Duration: 27 months

Grant Amount: 299.997,00 €

Percentage Of Total Eligible Action Costs: 90%

Summary: The Project aims to increase the availability of medical advice via telephone, internet and other means by using ICT solutions (algorithm-based counselling software and Counselling Centre) in the border areas of Estonia and Russia. In Estonia, new forms of medical counselling via internet and other means will be developed. In Russia, the medical consultation system will be developed and launched, consisting of the following modules: counselling via telephone counselling via internet and other means. In order to achieve these goals, the Project is divided into following Activity Packages (AP): AP 1 Management and Co-ordination – ensuring quality and timely management, implementation and reporting of Project by Partners; AP 2 Information and Visibility – increasing awareness about medical consultation opportunities in border areas of Estonia and Russia; AP 3 Development of New Forms of Medical Counselling – development of conception for modification and development of medical counselling via internet and other means; creating database of Russian-language algorithms ready for use; providing online service programme and linking it with relevant medical institutions; AP 4 Establishing the Counselling Centre and Preparation of Advisors – developing the Call Centre in Russia ready for work; preparing 5 advisors in Estonia and 20 advisors in Russia for work in border areas of Estonia and Russia; AP 5 Piloting of Medical Counselling Services – ensuring that medical consultation service is operating effectively, with necessary modifications. All project activities will be developed and carried out in close cross-border cooperation since it requires very accurate and up-to-date understanding of the needs and requirements of the situation in health care in both countries. By the completion of Project, proposal will be made to Estonian Health Insurance Fund to include the new forms of medical counselling in the list of national medical treatment services. In Russia, it is expected that the free medical advice line via telephone, Internet and other means will be integrated during the Project implementation period in the overall medical treatment service system of the regions.

Project homepage: www.abikeskused.ee/eng/medinf

Measure name: Development of local initiative, increasing administrative capacities of local and regional authorities

Measure: 3.1

Involved partners:

1. Estonian Advice Centres, Jaama 34a Cabinet 4, Jõhvi, Jõhvi vald, Ida-Virumaa, 41532
2. Kohtla-Järve Town Government, 19 Keskallee Street, 30395 Kohtla-Jarve
3. St.Petersburg State University of Information Technologies, Mechanics and Optics, 49 Kronverkskiy Prospekt, St Petersburg 197101
4. Medical Centre "Healthy World", 10 Mashinostroiteley Street, St Petersburg 196650
5. State Budgetary Institution: Station of Emergency Service of Pskov, 18016, 17, Narodnaya st., Pskov, Russia

Additional information:

1. Portfolio_064.pdf (pdf) 284.14 KB
2. RESULTS_064.pdf (pdf) 463.91 KB